This policy explains what personal information Vael Gallery collects when you visit vaelgallery.com or buy from us, how we use it and the choices you have.
Information we collect
- Details you give us: name, email, shipping and billing address, phone number and order details.
- Payment information, processed by our payment providers (such as PayPal). We do not store your full card number.
- Device and browsing information collected through cookies and similar technologies, such as IP address, browser, pages viewed and how you reached our site.
How we use it
- To process, produce and deliver your order and keep you updated.
- To answer your questions and provide support.
- To send marketing emails, only if you subscribe. You can unsubscribe at any time.
- To improve our store, prevent fraud and meet legal obligations.
Who we share it with
We share only what is needed with service providers that help us run the store: our e-commerce platform (Shopify), payment providers, our fulfilment service providers, shipping carriers, and email and analytics tools. We never sell your personal information.
Cookies
We use essential cookies to run the store and, with your consent where required, analytics and marketing cookies. You can change your choices in the cookie banner or your browser at any time.
Your rights
Depending on where you live, including under the GDPR in Europe and laws such as the CCPA in California, you may have the right to access, correct, delete or receive a copy of your data, to object to or limit certain processing, and to opt out of the sale or sharing of personal information. To make a request, email [privacy email]. We respond within the time the law requires.
International transfers and retention
Your data may be processed in countries other than your own, including Brazil, the United States and the European Union, with appropriate safeguards. We keep order records for as long as needed for legal and accounting purposes.
Contact
[Legal entity name], [registered address], [privacy email].